Phase 9C Management Cockpit
Compliance Operations & Team SLA Cockpit
Real-time monitoring of case aging, team workloads, SLA risk escalations, and turnaround times.
Total Active Cases
2
100% on schedule
SLA Breach / At-Risk
0
L1 Watch: 1 Case
Lead Conversion Rate
67%
3 Total CRM Leads
Expiring Certificates
1
Renewal Campaign Active
Compliance Team Workload & SLA Performance
| Compliance Specialist | Domain Role | Active Cases | Completed | SLA Breaches | Capacity Utilization | Action |
|---|---|---|---|---|---|---|
| Amit Sharma | Senior Compliance Lead | 3 | 14 | 0 Breaches | 85% | |
| Pooja Verma | Industrial Regulatory Specialist | 2 | 11 | 1 Breaches | 70% | |
| Rohan Mehra | Global Trade Sales Lead | 4 | 22 | 0 Breaches | 90% |
Case Aging & Milestone Tracking
MSME-EXP-2026-000001Shree Ganesh Agro Exports Pvt Ltd
Product: Turmeric Powder (09103020) | Target: United Arab Emirates (UAE) | Lead: Amit Sharma (Senior Compliance Specialist)
Current Milestone
Testing
Completion
65%
MSME-EXP-2026-000002Precision Engineering Valves Ltd
Product: Forged Steel Ball Valves (84818030) | Target: Germany (EU) | Lead: Pooja Verma (Industrial Regulatory Specialist)
Current Milestone
Application
Completion
40%